Last updated: May 24, 2024. This policy describes how we handle your personal data when you join The Hangout Co. experience.
1. Information We Collect
We collect information that you provide directly to us when you purchase tickets, sign up for our newsletter, or contact our support team. This includes:
2. How We Use Your Data
Your data isn't just numbers to us — it's how we ensure you have the safest and most exhilarating festival experience possible.
Service Delivery
To process ticket bookings, manage vendor registrations, and provide festival entry credentials.
Safety & Security
To verify age for restricted areas and maintain site-wide safety protocols.
Communications
To send event updates, notifications, and improve your overall user experience.
Data Protection
We implement secure systems and encryption to protect your information from unauthorized access.
3. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
"We believe privacy is a fundamental human right. We never sell your data to third-party advertisers."
4. Cookies and Tracking
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
5. Third-Party Services
We may use trusted third-party services to support our operations. These services have their own privacy policies governing your data.
6. Your Rights
Access
Request access to your personal data at any time.
Deletion
Request deletion of your data from our systems.
Opt Out
Unsubscribe from marketing communications anytime.